FAQ
1 Other
1.1 What is the minimum order value?

> The minimum order amount is €15 excluding shipping costs.

1.2 Do the prices quoted include associated costs and sales tax?

> All prices are inclusive of turnover tax, but exclusive of other government levies and exclusive of shipping costs. We reserve the right to make typographical errors at all times.

1.3 Which payment methods are accepted?

> The following payment methods are currently accepted:
- iDeal
- Bank transfer
- Bancontact
- Maestro
- PayPal
- Sofort banking
- credit card (VISA / MasterCard)

1.4 Are offers also valid on items that are out of stock?

> All offers from Petgamma Comm V are without obligation. Offers are subject to the availability of the products.

2 Shopping Points
2.1 What can I do with loyalty points?

> You can exchange loyalty points for a discount in the shopping basket. E.g. 100 points give €1 discount.

2.2 How many loyalty points will I get for my order?

> Per euro spent you will receive 1 loyalty point.

2.3 How many loyalty points do I have?

> You can view your balance in your account.

3 Shipment
3.1 What are the shipping costs for Belgium, the Netherlands, Germany, France and Luxembourg?

Order > €79: free of charge

Order < €79: €4,95 incl. VAT

3.2 How much are the shipping costs for Austria ?

Order > €84 : free of charge

Order < €84 : €6,95 incl VAT

3.3 How much are the shipping costs to other countries?

€11,95